目录

法务和 COOKIE

《隐私政策》

 

Last updated: 01/11/2021

最近更新时间:2021 年 11 月 1 日

The Ermenegildo Zegna Group is aware that the personal data of its customers are important and it therefore intends to inform and provide them in this privacy policy (“Privacy Policy”) with as much control as possible on how their personal data (including sensitive personal data, if any, and reference to personal data in this Privacy Policy shall be deemed to include reference to sensitive personal data), collected through this website (the “Website”), are handled.

意大利奢侈品集团 Ermenegildo Zegna(杰尼亚)重视保护其客户的个人信息,因此,针对如何处理我们通过本网站(“网站”)收集的客户个人信息(包括敏感个人信息,如有;本隐私政策中提及的个人信息应包括敏感个人信息),杰尼亚特此在本隐私政策(“隐私政策”)中向客户说明,并尽可能向客户提供更多的控制权。

1) The Data Controller of the data collected and processed through the Website and the Data Protection Officer

通过网站收集和处理信息的信息控制者和信息保护官

The Data Controller of the data collected on the Website is

在网站收集信息的信息控制者为

  • EZ SERVICE Srl, Via Roma 99/100, 13835 TRIVERO (BI), ITALY (hereinafter referred to as, "Zegna", “we” or “us”).
  • EZ SERVICE Srl, Via Roma 99/100, 13835 TRIVERO (BI), ITALY(以下简称“杰尼亚”或“我们”)。

To contact the data protection officer (“Data Protection Officer”) you may write to privacy@zegna.com for enquiries and complaints regarding the Privacy Policy and our processing of your personal data. You may also contact for information our local subsidiary at the following phone number: 400-626-8989.

若要联系信息保护官(“信息保护官”),您可以发送电邮至privacy@zegna.com,就隐私政策以及我们对您个人信息的处理提出问询和投诉。您也可以拨打以下电话号码联系我们在当地的子公司以获取详细信息:400-626-8989。

2) What data will be collected through the Website, and purposes of their processing

通过网站将收集哪些信息以及信息的使用和披露目的

The data collected and processed (with your consent, where required by applicable laws) through the Website are of a different type. Such data are processed for various purposes and with different methods. They include:

通过网站收集和处理的信息(经您同意,若适用法律有此要求)各有不同的类型。我们出于各种目的并以不同方法处理该等信息。其中包括:

(a) Cookies - the data concerning your browsing of the Website are processed to ensure that the Website works properly, and for marketing purposes. Please see in this respect our specific Cookie Policy available at [https://www.zegna.cn/cn-zh/legal/cookie-policy/];

(a) Cookie - 有关您访问和浏览网站的信息,可用于保证网站正常运行,增强和个性化您的网站体验,并用于营销目的。有关该等事宜,请参阅[https://www.zegna.cn/cn-zh/legal/cookie-policy/]的特定 Cookie 政策

(b) Registration and Services - any data that you have voluntarily provided (email address, name, phone number, date of birth, password you gave filling-in the registration form of your Zegna personal account), or the data that were lawfully acquired in any other manner, are processed for acknowledging receipt of your requests and delivering the service, providing you with all necessary assistance and information in relation to the products and Zegna’s world. The data (you directly provided us personal information relating you and your working and study experience) for submitting you curriculum vitae to Zegna are processed to evaluate you possible career within Zegna.

(b) 注册和服务 - 您在网站上自愿提供的信息(例如:您在填写杰尼亚个人账户注册表时提供的电子邮件地址、姓名、电话号码、出生日期和密码),或者公司以合法手段获取的信息,均由我们进行处理以确认收到用户的要求、提供服务,并为用户提供与产品和杰尼亚相关的所有必要协助和信息;我们将对您向杰尼亚提交的简历里的信息(您向我们直接提供的与您本人、您的工作和学习经历相关的个人信息)进行处理,以评估您在杰尼亚可能匹配的职位。

(c) Social Log-In - Please note that using your social profile to log-in, some specific data will be communicated by the relevant social network (“Social Network”) you selected (such as name, surname, e-mail address and some other data about you that are on the same Social Network). Therefore, we will ask you your approval Social Network to proceed before logging you to your personal account using the social log-in. Please also note that Social Networks may ask for feedback and information about the social log-in use. Personal data you provide to these Social Network will be processed under the privacy policy and terms of service of those Social Networks and Zegna will not be liable for data processing by these Social Networks. We encourage you to read the privacy policies and terms of services of the relevant Social Networks.

(c) 社交登录 - 请注意,当您使用社交个人资料进行登录时,您选择的相关社交网络(“社交网络”)将传送某些特定信息(例如姓名、电子邮件地址,以及同一社交网络上有关您的一些其他信息)。因此,在使用社交登录资料登录个人账户之前,我们会询问您是否同意社交网络继续处理。另请注意,社交网络可能询问有关社交登录资料用途的反馈和信息。您向社交网络提供的个人信息将根据相应的隐私政策和服务条款进行处理,杰尼亚对此类社交网络的信息处理不承担任何责任。我们建议您阅读相关社交网络的隐私政策和服务条款。

(d) Marketing - by giving your express consent, you will allow Zegna to process your data for marketing purposes, namely, for marketing purposes, namely, for sending you, through newsletters, emails, sms and mms and through postal mails and telephone, information and updates on products, sales, promotional campaigns, events and other initiatives promoted by Zegna, also in collaboration with its business partners, and carrying out specific market researches.

(d) 营销 - 在您提供明确同意或者所适用法律另行授权的情况下,杰尼亚可以出于其(和其关联公司的)营销目的使用或披露信息,其中可能包括向您发送新闻通讯、电子邮件、通过邮件和电话发送的短线和彩信、产品信息和更新、销售、特殊活动、优惠和促销活动。

(e) Study of preferences - By giving your express consent, you will allow Zegna to process your data for analysing your spending habits and preferences, and enabling it to adapt its products and initiatives to your tastes and meet best your requirements.

(e) 偏好研究 - 在您提供明确同意或所适用法律另行授权的情况下,杰尼亚可以使用或披露信息以分析您的消费习惯和喜好,使杰尼亚能够调整其产品和计划,以满足您的品味和要求。

(f) Communication to third parties - By giving your express consent, you will allow Zegna to transfer your personal data to the other companies belonging to the Zegna Group

Ezi S.p.A.; Ermenegildo Zegna Giyim Sanayi ve Tic. A. S.; Ermenegildo Zegna H.m.b.H.: Société de Textiles Astrum France S.à.r.l.; Ermenegildo Zegna GmbH; Zegna Japan Co., LTD; Fantasia (London) Limited; Ermenegildo Zegna S.A. de C.V.; Ezeti Portugal. S.A.; Ermenegildo Zegna Madrid S.A.; Ezeti S.L.; Ermenegildo Zegna Czech s.r.o; Consitex S.A.

Ermenegildo Zegna Corporation; Ermenegildo Zegna (China) Co., LTD; Ermenegildo Zegna Far-East Pte LTD; Ermenegildo Zegna Hong Kong LTD; Ermenegildo Zegna Canada Inc.; Ermenegildo Zegna Australia PTY LTD; E. Z. New Zealand LTD; Ezesa Argentina S.A.; E. Z. Thai Holding Ltd; Zegna South Asia Private LTD, Ezesa Brasil Participacoes LTDA; Ermenegildo Zegna (Macau) LTD: Ermenegildo Zegna Malaysia Sdn. Bhd.; Ermenegildo Zegna Maroc S.A.R.L.A.U.; Ermenegildo Zegna Vietnam LLC; Zegna Gulf Trading LLC; E.Zegna Attica Single Member Societé Anonyme

 

(f) 向第三方传送信息 - 在征得您的明确同意后,杰尼亚会将您的个人信息传输给杰尼亚集团旗下的其他公司

Ezi S.p.A.; Ermenegildo Zegna Giyim Sanayi ve Tic. A. S.; Ermenegildo Zegna H.m.b.H.: Société de Textiles Astrum France S.à.r.l.; Ermenegildo Zegna GmbH; Zegna Japan Co., LTD; Fantasia (London) Limited; Ermenegildo Zegna S.A. de C.V.; Ezeti Portugal. S.A.; Ermenegildo Zegna Madrid S.A.; Ezeti S.L.; Ermenegildo Zegna Czech s.r.o; Consitex S.A.; Ermenegildo Zegna Corporation; Ermenegildo Zegna (China) Co., LTD; Ermenegildo Zegna Far-East Pte LTD; Ermenegildo Zegna Hong Kong LTD; Ermenegildo Zegna Canada Inc.; Ermenegildo Zegna Australia PTY LTD; E. Z. New Zealand LTD; Ezesa Argentina S.A.; E. Z. Thai Holding Ltd; Zegna South Asia Private LTD, Ezesa Brasil Participacoes LTDA; Ermenegildo Zegna (Macau) LTD: Ermenegildo Zegna Malaysia Sdn. Bhd.; Ermenegildo Zegna Maroc S.A.R.L.A.U.; Ermenegildo Zegna Vietnam LLC; Zegna Gulf Trading LLC; E.Zegna Attica Single Member Societé Anonyme.

 

Where required by applicable laws and regulations, we will obtain your consent if we wish to use your personal information for purposes other than those stated in this Privacy Policy.

如果适用法律法规提出要求,那么当我们希望将您的个人信息用于除本隐私政策规定目的以外的其他目的时,我们将征得您的同意。

3) Source of personal data and relevant legal basis of the processing

个人信息的来源以及信息处理的相关法律依据

Zegna collects personal data directly from the user, and from third party services, such as the data collected with the navigation as per Cookie Policy - section 2 (a) above - and data collected with the social log-in as per section 2 (c) above).

杰尼亚直接从用户和第三方服务提供方处收集个人信息,例如根据上文第 2(a) 条的 Cookie 政策通过浏览活动收集的信息,以及根据上文第 2(c) 条通过社交登录资料收集的信息。

With the exception of the data related to your surfing activity, ruled by our Cookie Policy, the data processing is based on:

除了与您的网上浏览活动相关的信息应适用我们的 Cookie 政策以外,信息处理的依据包括:

  • For the registration and services activities - as per section 2 (b) - the legal basis in certain jurisdictions (including under the EU's General Data Protection Regulation) is the legitimate interest to provide the notes, general site services and the information requested by the users (and the contractual obligation in case Zegna offers the users specific services as “book an appointment” or “Made to Measure” services). The legal basis for the processing of working applications is the legitimate interest to evaluate the same for recruiting purposes. In other jurisdictions where legitimate interests do not apply, and/or where required under applicable laws, we will seek your consent for the processing of your personal data for the registration and services activities as set out in section 2(b) under this Privacy Policy.
  • 对于注册和服务活动(根据第 2(b) 条),某些司法管辖区的法律依据(包括欧盟《通用数据保护条例》)是指我们享有按照用户要求提供记录、一般网站服务和信息的合法权益(以及杰尼亚作为“预订”或“量身定制”服务提供商,需履行向用户提供特定服务的合同义务)。处理求职申请的法律依据是招聘方享有出于招聘目的而对申请人进行评估的合法权益。在不适用该等合法权益的其他司法管辖区和/或适用法律提出要求的情况下,我们在处理您的个人信息时将征求您的同意,以实施本隐私政策第 2(b) 条中规定的注册和服务活动。
  • For social log-in, marketing, study of preferences, communication of data to third parties (as per sections 2 (c), (d), (e) and (f) above) the legal basis is the specific explicit consent given by the user.
  • 对于社交登录、营销、偏好研究、向第三方传送信息(根据上文第 2 (c)、(d)、(e) 和 (f) 条),法律依据是用户给予的特定明确同意。

4) Analysis of user's buying habits and selections

用户购买习惯及选择分析

As indicated in Section 2 (e) above, with your express consent, Zegna may also process your personal data for the purposes of analysing your habits, buyings and selections, in order to make the Zegna products, services and initiatives more responsive to your tastes and needs.

如上文第 2 (e) 条所述,在征得您的明确同意的情况下,杰尼亚还可能处理您的个人信息,以分析您的习惯、购买行为和偏好,最终使杰尼亚产品、服务和计划更符合您的品位和需求。

Zegna will process, by automatic means, the lifestyle, the value purchased within a framework of time, the frequency of the purchases (even if the purchases are made during the sales period) and the kind of product purchased (accessories, clothes, haute couture, pret-a-porter). The study is only intended to propose to clients and users products, services and initiatives more responsive to their tastes and needs. Zegna will not proceed with an intrusive study of your behaviour.

杰尼亚将自动处理有关您生活品味、一段时间内的购买金额、购买频率(即使是促销期间的购买)以及所购品类(配饰、服装、高定时装和成衣)的信息。该研究的目的只是为了能够向客户和用户推荐更符合其品位和需求的产品、服务和计划。杰尼亚不会对您的行为进行侵入性研究。

Moreover, please note that as per Section 2 (a), with the your express consent, Zegna can process personal data through an automatic means to study cookies in order to verify the navigation through the Website and to propose products and services in line with the navigation.

此外还请注意,根据第 2 (a) 条,在征得明确同意的情况下,杰尼亚可自动处理个人信息,通过研究 cookie 核实网站浏览情况,并提供符合浏览情况的产品和服务。

5) How your personal data will be processed and storage period

您的个人信息的处理方式和保存期限

The data collected through the Website will be mainly processed by electronic means, adopting all security measures as are reasonably necessary and appropriate to reduce to a minimum any risk of destruction or loss of the data, including accidental loss, unauthorized access, unlawful processing, or processing that are not compliant with the purposes for which the data were collected as specified in this Privacy Policy .

通过网站收集的个人信息将主要通过电子方式、采取合理、必要且适当的安全措施处理,从而最大限度地减少信息损毁或丢失等风险,包括意外丢失、未经授权的访问或未经授权的处理

However, since the data will be transmitted via electronic networks, the above measures cannot limit or completely exclude the risk of unauthorized access or dissemination of the data. To this end, we recommend you check regularly that your PC is endowed with software capable of providing adequate protection (like updated antivirus systems) for the online transmission, inbound and outbound, of the data, and that your Internet Service Provider has adopted adequate security measures for a secure transmission online of your data (like, for instance, firewall and anti-spamming).

然而,由于信息将通过电子网络传输,上述措施不能限制或完全排除未授权访问或传播信息的风险。为此,我们建议您定期检查您的个人电脑是否拥有能够为信息的在线传输,入站和出站提供充分保护(如更新的防病毒系统)的软件,并且您的互联网服务提供商已采用足够的用于安全在线传输您的信息的安全措施(例如防火墙和反垃圾邮件机制)。

Personal data provided during the surfing activity and related to the surfing activity itself are kept for the period no longer than one year. Personal data processed to reply to the user or provide a service are kept as long as necessary for replying or providing the service. Personal data provided for the application activity are kept for the period necessary to evaluate the application. Personal data provided for profiling activities are kept for a limited period of time, in order to allow Zegna to understand user’s preferences within the luxury sector, respecting his privacy and consent. Personal data provided for marketing activities are kept as long as necessary for the particular processing also with reference to the specific sector of activity (luxury products) and considering the interest demonstrated by the clients to be updated on the products, events and runaways of Zegna. Notwithstanding the above, your personal data may be retained to comply with the applicable legal and regulatory requirements under the applicable laws. For more information, please contact the Data Protection Officer.

在上网浏览期间提供的个人信息和与该等活动相关的个人信息的保存期限不得超过一年。为答复用户或为提供服务而处理的个人信息将在完成该等目的所需的时间内保存。为申请活动而提供的个人信息将在评估该等申请所需的时间内保存。为分析活动而提供的个人信息将在限定时间内保存,以便杰尼亚了解用户在奢侈品方面的偏好,同时尊重其隐私和同意权。为营销活动而提供的个人信息将在特定处理所需的时间内保存,同时参考特定的活动领域(奢侈品),并考虑到客户表现出的兴趣,以更新杰尼亚的产品、活动和趋向。尽管有上述规定,为遵守适用法律的合规和监管要求,我们也可能保存您的个人信息。如需更多信息,请联系信息保护官。

6) Voluntary nature of providing the requested data

提供所需信息的自愿性

The provision on any data collected through the Website for answering your requests, providing information, as well as for marketing purposes and for analysing your spending habits and preferences is free, voluntary and optional. Any failure by you to provide the data shall not limit your use of the Website, such failure may however make it impossible for Zegna to respond to your queries and requests for information, or send materials, updates, newsletters, invitations to the events organized by the Zegna Group and/or its business partners.

通过网站收集的所有信息,包括用于答复请求、提供信息、进行营销以及分析用户消费习惯和偏好的任何信息,均属于您自由、自愿和选择提供的信息。您决定不同意此类目的不会妨碍您使用网站,但这可能会影响杰尼亚能否为您提供有关特殊活动、优惠,折扣、礼品、促销、调查或类似项目的新闻通讯和信息。

 

7) How we share your personal data

我们如何共享您的个人信息

With your consent, Zegna communicates your personal data only as permitted by the applicable laws and as indicated below. Further to what is indicated in section 2 (f). (namely the transmit of your personal data to the other companies belonging to the Zegna Group or to its commercial partners by giving your express consent) and in section 2 (c). (namely the Social log-in) your personal data will be processed and disclosed to-

经您同意,杰尼亚仅在适用法律允许的情况下且如下所述传送您的个人信息。此外,根据第 2(f) 条(即在征得明确同意的情况下,将您的个人信息传输给杰尼亚集团旗下的其他公司或者杰尼亚商业合作伙伴)和第 2(c) 条(即社交登录),将由下列各方处理并向其披露您的个人信息:

(i)    Zegna’s employees and consultants;
杰尼亚的雇员和顾问;

(ii)   other companies of the Zegna Group, acting as data processors in order to carry out contractual activities and services; and
作为信息处理者,执行合同活动和服务的杰尼亚集团旗下的其他公司;以及

(iii) to companies which, acting in their capacity as data processors, provide to Zegna specific technical and organizational services in relation to the Website and to the management of marketing and communication activities.
以信息处理者身份向杰尼亚提供与网站以及营销和传播活动管理相关之特定技术和组织服务的公司。

We will put in place appropriate security measures and/or request these third parties to have in place security measures to protect your personal information.

我们将采取适当的安全措施和/或要求该等第三方采取安全措施来保护您的个人信息。

Where permitted by the applicable laws and regulations, your data may also be disclosed to the regulatory authorities, including but not limited to police officers and judicial authorities, in compliance with the law and upon their request, or in case there are good reasons to believe that such disclosure is reasonably necessary to (1) investigate, prevent or take initiatives in relation to suspected unlawful activities, or assist national supervisory authorities; (2) prepare a defence against third party claims or charges, protect the security of its own website and of the company; (3) exercise or protect the rights, property or security of Zegna, the Zegna Group companies, its affiliates, customers, employees and third parties.

如果适用法律法规允许,根据法律规定以及监管机构(包括但不限于公安部门和司法机关)的要求,公司可能需要向其披露您的信息;出于下述目的,并且有充分理由认为是合理必要时,亦需予以披露:(1) 调查、预防涉嫌非法的活动或者就此采取行动,或者协助国家监管当局;(2) 对第三方索赔或指控作出抗辩,以及保护本公司及网站的安全;(3) 行使或保护杰尼亚、杰尼亚集团各公司及其关联公司、用户、员工和第三方的权利、财产或安全。

If you are resident in the EEA: Your data will not be disseminated and will be transferred abroad, also to non-UE countries - only and if adequate levels of protection and sufficient safeguards, as provided for by the law, are guaranteed, such as “Standard Model Clauses” approved by the European Commission.

如果您居住在欧洲经济区:公司不会传播用户的信息,并且只有在根据法律的规定,保证对信息予以充分保护的情况下(例如欧盟委员会批准的“标准示范条款”),才会转移至国外,包括非欧盟国家。

If you are resident in the People’s Republic of China (for the avoidance of doubt, for the purposes of this policy this excludes Hong Kong Special Administrative Region, Macau Special Administrative Region and Taiwan): with your separate consent we may share, transfer or store your personal information outside of the People's Republic of China where we are satisfied that adequate levels of protection are in place to protect the integrity and security of your personal information or adequate security measures are adopted and in compliance with the applicable laws. Where required by applicable laws, we will put in place appropriate measures to ensure that all processing of your personal data in jurisdictions outside of your home jurisdiction is safeguarded by the equivalent level of data protection in your home jurisdiction.

如果您居住在中华人民共和国境内(为免生疑义,就本政策而言,不包括香港特别行政区、澳门特别行政区和台湾地区):如果我们确信已采取充分措施保护您个人信息的完整性和安全性,或者按照适用法律已采取充分的安全措施,则经您同意后,我们可能将您的个人信息分享、转移或保存至境外。如果适用法律提出要求,我们将采取适当措施,确保在您所在司法管辖区以外的其他司法管辖区处理您的任何个人信息时,均受到与您所在司法管辖区同等程度的保护。

For more information about the location of data, please contact the Data Protection Officer.

如需有关信息位置的更多信息,请联系信息保护官。

8) Data subject’s rights under the privacy law

信息主体根据隐私法享有的权利

You, as the data subjects, may be entitled to the below data subject rights where permitted by the applicable laws.

在适用法律允许的情况下,您作为信息主体有权享有以下权利。

The data subject shall be entitled to obtain at any time access to and a copy of personal data concerning him/her, confirmation from Zegna as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form. The data subject shall also be entitled to be informed of the source of the personal data; of the purposes and methods of the processing; of the logic applied to the processing, if the latter is carried out with the help of electronic means; of the identification data concerning the data controller and the data processors; of the entities or categories of entities to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as data processors or persons in charge of the processing.

信息主体有权随时访问其个人信息和获得副本,并要求杰尼亚确认,是否存在与其相关的个人信息,而不论该等信息是否已予记录,以及是否以可理解的形式传输该等信息。信息主体还有权了解个人信息的来源;处理的目的和方法;进行处理的逻辑(若在电子手段的辅助下进行处理);有关信息控制者和信息处理者的识别信息;可能向其传输个人信息的实体或实体类别,以及可能会知晓该等信息的信息处理者或者负责信息处理的人员。

The data subject shall also have the right to obtain the updating, rectification or, where interested therein, integration of the data, restriction of processing (including denying marketing on the basis of automated decision making, or object to important decisions based solely on automated decision making), erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed; certification to the effect that the above operations have been notified, as also related to their contents, to the entities to whom or which the data were communicated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected. The user can ask for the portability of his/her data; the user also has the right to be forgotten, to lodge a complaint with a supervisory authority as well as the right to withdraw the consent previously given.

信息主体还有权获得信息的更新、修正或(若感兴趣)集成、限制处理(包括拒绝基于自动化决策的营销,或者反对仅基于自动化决策作出重要决定)、消除、匿名化或屏蔽非法处理的信息,包括就信息的收集或后续处理的目的而言,没有必要保留的信息;已将上述操作及其内容告知获得该等信息的实体的证明,除非此项要求被证明无法执行或涉及的努力与要保护的权利相比明显不成比例。用户可以要求移植其信息;用户还拥有被遗忘、向监管机构提出投诉以及要求撤销同意的权利。

The data subject shall have in any case the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys. The right to object may be exercised also in relation to how the marketing messages are being sent.

若信息的处理目的是为了发送广告资料、直接销售或者进行市场或商业沟通调查,则在任何情况下,信息主体均有权基于合法理由,全部或部分地反对对其个人信息的处理,即使该等处理与收集的目的有关。信息主体还有权反对营销信息的发送方式。

The data subjects shall have the right to withdraw consent for processing of personal data, or cancel the account registered on the Website. Processing conducted before such withdrawal of consent will not be affected.

信息主体有权撤销对处理个人信息给予的同意,或者注销在网站注册的账户。在撤回同意之前已实施的处理不会受到影响。

The above rights may be exercised by sending the relevant request to Zegna, to the attention of the Data Protection Officer, at the following address: privacy@zegna.com.

您可以通过向杰尼亚发送相关请求(信息保护官的电子邮件地址:privacy@zegna.com)来行使上述权利。

9) Marketing

市场营销

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes, and where required by applicable laws we will obtain your prior consent to the direct marketing activities. You can also exercise the right to unsubscribe at any time by contacting us at privacy@zegna.com.

您有权要求我们不得出于营销目的处理您的个人信息。如果我们拟将您的信息用于此类目的,或者拟出于此类目的向任何第三方披露您的信息,我们将(在收集您的信息之前)向您发送通知,如果适用法律提出要求,我们将在开展直接营销活动之前征得您的同意。您也可以随时通过 privacy@zegna.com 联系我们,以取消订阅。

10) Changes to our Privacy Policy

隐私政策的变更

Any changes or updates made to this Privacy Policy will be effective immediately upon posting to the Website. We will notify you of the updates of the Privacy Policy through emails, SMS, notifications, etc. We suggest that you periodically check the Privacy Policy for amendments. We may also seek your consent to those changes where required by applicable laws. If you do not agree with the changes, then you should stop using the Website.

本隐私政策的任何变更或更新将在其发布至网站后立即生效。我们将通过电子邮件、短信或通知等方式向您告知本隐私政策的更新。我们建议您定期查看本隐私政策的修订内容。如果适用法律提出要求,我们也可能就此类变更征求您的同意。如果您不同意该等变更,则应停止使用本网站。

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PRIVACY POLICY FOR ONLINE SALES

在线销售的隐私政策

Last updated: 1/11/2021

最近更新时间:2021 年 11 月 1 日

The Ermenegildo Zegna Group is aware that the personal data of its customers are important and it therefore intends to inform and provide them with as much control as possible on how their personal data (including sensitive personal data, if any, and reference to personal data in this Online Sales Privacy Policy shall be deemed to include reference to sensitive personal data)) in this privacy policy for online sales (“Online Sales Privacy Policy”) collected and processed during the purchases made on this website are handled (the “Website”).

意大利奢侈品集团 Ermenegildo Zegna(杰尼亚)重视保护其客户的个人信息,因此,针对如何收集和处理客户在本网站(“网站”)购物期间所产生的客户个人信息(包括敏感个人信息,如有;本在线销售的隐私政策中提及的个人信息应包括敏感个人信息),杰尼亚特此在本在线销售的隐私政策(“在线销售的隐私政策”)中向客户说明,并尽可能向客户提供更多的控制权。

1) Joint Data Controllers, Data Processors and Data Protection Officer

联合信息控制者、信息处理者和信息保护官

With reference to the data connected to the online sales carried out through the Website and to any activity related to such sales

关于通过网站进行的在线销售以及与此类销售相关的任何活动的信息

  • EZ Service srl, Via Roma 99/100, 13835 TRIVERO (BI), ITALY (hereinafter referred to as, "Zegna").
  • EZ Service srl, Via Roma 99/100, 13835 TRIVERO (BI), ITALY(以下简称“杰尼亚”)。
  • Consitex SA., via Ligornetto 13, Stabio, Switzerland (hereinafter referred to as, “CONSITEX”)
  • Consitex SA., via Ligornetto 13, Stabio, Switzerland(以下简称“CONSITEX”)

together hereinafter referred to as, the “Joint Data Controllers”.

以下统称为“联合信息控制者”。

To contact the data protection officer (“Data Protection Officer”) of Zegna and EZI, you may write to privacy@zegna.com for enquiries and complaints regarding the Privacy Policy and our processing of your personal data. You may also contact for information our local subsidiary at the following phone number: 400-626-8989.

若要联系杰尼亚和 EZI 信息保护官(“信息保护官”),您可以发送电子邮件至 privacy@zegna.com,就隐私政策以及我们对您个人信息的处理提出问询和投诉。您也可以拨打以下电话号码联系我们在当地的子公司以获取详细信息:400-626-8989。

The Joint Data Controller have also engaged, for reasons of an exclusively organizational and functional nature, a number of companies that will act as external data processors for purposes that are strictly related and connected to the sales of the products as well as to any activity that is incidental or conducive to such sales (like, without limitation, delivery). The external data processors were selected by taking into account their proven expertise, competence, reliability, and ability to give adequate guarantees on the fact that they will act in strict compliance with the legislation currently in force and applicable to personal data, including data security. The data processors shall process the data of the Website’s users in accordance with the instructions received from the Joint Data Controllers. On a regular basis, the Joint Data Controllers will verify that the data processors have punctually performed the assigned tasks, and are still in a position to guarantee their full compliance with any data protection law. A complete list of the data processors can be obtained by contacting the Joint Data Controllers, to the attention to the Data Protection Officer at the following email address: privacy@zegna.com.

联合信息控制者出于独特的组织性和功能性原因也聘用了一系列公司,这些公司将作为外部信息处理者,用于与产品销售及任何与该等销售附带的或有利于该等销售的活动(例如但不限于交付)。选择外部信息处理者时会考虑到他们经过验证的专业技术、工作能力、可靠性和提供充分保证他们将严格遵守现行适用个人信息(包括信息安全)的法律的能力。信息处理者应根据从联合信息控制者处接收的指示处理网站用户的信息。联合信息控制者将定期确认信息处理者是否准时履行了分配的任务,并且仍然能够保证其完全符合任何信息保护法律。可以通过以下电子邮件地址:privacy@zegna.com 向信息保护官发送电邮,联系联合信息控制者以获取信息处理者的完整列表。

2) Data collected by the Joint Data Controllers and purposes of the processing

由联合信息控制者收集的信息和处理目的

Joint Data Controllers will (with your consent, where required by applicable laws) collect personal data directly from the users during their registration or when they place their orders for the products, complete their e-transactions, exchange correspondence in relation to activities that are incidental and conducive to the sales, as well as when receive pre-sale and post-sale support. Further specific purposes will be illustrated in greater details in specific privacy policies posted from time to time on the Website.

联合信息控制者(经您同意,若适用法律有此要求)将在用户注册、下产品订单、完成他们的电子交易、交换有关销售所附带的和有利于销售的活动的通讯、以及获得售前和售后支持时直接从用户处收集个人信息。进一步的具体目的将在网站上不时公布的特定隐私政策中更详细地说明。

Where required by applicable laws and regulations, we will obtain your consent if we wish to use your personal information for purposes other than those stated in this Online Sales Privacy Policy

如果适用法律法规提出要求,那么当我们希望将您的个人信息用于除本在线销售的隐私政策规定目的以外的其他目的时,我们将征得您的同意。

3) Source of personal data and relevant legal basis

个人信息来源及相关法律依据

Join Data Controllers collect personal data directly from the user (during the purchase steps). The processing activity as per section 2 is for the fulfilment of contractual and pre/post contractual obligations.

联合信息控制者直接从用户处收集个人信息(在用户购物的过程中)。根据第 2 条采取的处理活动是为了履行合同义务以及合同前/合同后义务。

Join Data Controllers also collect personal data from other sources if you use other services provided by the Joint Data Controllers. The Joint Data Controllers are also working closely with third parties as set out in section 1 and may receive information about you from them. If you provide your information on these third parties websites, the privacy policy and terms of service of those websites are applicable. We encourage you to read the privacy policies of websites that you visit before submitting personal information.

如果您使用联合信息控制者提供的其他服务,联合信息控制者还会从其他来源收集个人信息。联合信息控制者还与第 1 条所述第三方密切合作,并可能从第三方处收集到有关您的信息。如果您在这些第三方网站上提供您的信息,则应适用该等网站的隐私政策和服务条款。我们建议您在提交个人信息前仔细阅读所访问的网站的隐私政策。

Where required by the applicable laws, we will obtain your consent to process your personal data for the purposes described in this Online Sales Privacy Policy, and we will obtain your consent if we wish to use your personal data for purposes other than those stated in this Online Sales Privacy Policy.

如果适用法律提出要求,那么当我们出于本在线销售的隐私政策中所述目的来处理您的个人信息时,我们将征得您的同意;如果我们希望将您的个人信息用于除本在线销售的隐私政策规定目的以外的其他目的时,我们也将征得您的同意。

4) How data will be processed and storage period

信息的处理方式和保存期限

The data collected through the Website during any activity that is incidental and conducive to the sales of the product and to any other related activity, will be mainly processed by electronic means, adopting all security measures as are reasonably necessary and appropriate to reduce to a minimum any risk of destruction or loss of the data, including accidental loss, unauthorized access, unlawful processing, or processing that are not compliant with the purposes for which the data were collected as specified in this Privacy Policy.

在任何附带的和有利于产品销售的活动和任何其他相关活动的活动期间通过网站收集的信息将主要通过电子方式、采取所有合理必要且适当的安全措施处理,从而最大限度地减少信息损毁或丢失等风险,包括意外丢失、未经授权的访问、非法处理或不符合本隐私政策中规定的信息收集目的的处理。

However, since the data will be transmitted via electronic networks, the above measures cannot limit or completely exclude the risk of unauthorized access or dissemination of the data. To this end, we recommend you check regularly that your PC is endowed with software capable of providing adequate protection (like updated antivirus systems) for the online transmission, inbound and outbound, of the data, and that your Internet Service Provider has adopted adequate security measures for a secure transmission online of your data (like, for instance, firewall and anti-spamming).

然而,由于信息将通过电子网络传输,上述措施不能限制或完全排除未授权访问或传播信息的风险。为此,我们建议您定期检查您的个人电脑是否拥有能够为信息的在线传输,入站和出站提供充分保护(如更新的防病毒系统)的软件,并且您的互联网服务提供商已采用足够的用于安全在线传输您的信息的安全措施(例如防火墙和反垃圾邮件机制)。

Personal data collected under the Online Sales Privacy Policy will be stored for as long as necessary for the fulfillment of the purpose for which it is used, unless applicable law permits or requires a longer retention period.

根据在线销售的隐私政策收集的个人信息将在实现其目的所需的时间范围内保存,除非适用法律另予允许或者要求保存更长时间。

5) Obligatory or voluntary nature of providing the requested data

提供所需信息的强制性或自愿性

The provision of the data, especially personal details, email address, postal address, telephone number, and also bank details in case of credit card payments, is compulsory for executing, through the Website, the product purchase agreement.

为通过网站履行产品购买协议,信息提供是必须的,特别是具体的个人信息、电子邮件地址、邮政地址、电话号码以及(如果为信用卡付款)银行详细信息。

Some of said data, however, may be necessary for providing to the user other services made available on the Website in connection with the sales, or for discharging the obligations deriving from the law or regulatory provisions.

然而,一些前述信息可能对于向用户提供与销售有关的在网站上可用的其他服务或者用于履行来自法律或监管规定的义务是必要的。

Any failure to provide some of the data required for such purposes might result in us being unable to perform the agreement for the products purchased through the Website, or to provide the user with other services related to their purchase - such as, for instance, support services (Customer Care), use of the Wish List - or, also, to correctly perform the obligations provided for by the law and regulatory provisions. Any failure by the data subject to provide us with the data may therefore constitute, as the case may be, a lawful and justified reason for not performing the agreement of the products purchased on the Website and not providing the related services.

任何未能提供此类目的所需的一些信息可能导致我们无法对通过网站购买的产品履行协议,或向用户提供与其购买相关的其他服务,例如支持服务(客户服务)、使用愿望清单,并且正确履行法律和监管规定要求的义务。因此,根据具体情况,信息主体任何未能向我们提供信息可以构成我们不能履行在网站上购买产品的协议及不提供相关服务的合法和合理的理由。

The provisions of data other than the data the provision of which is mandatory, for the purposes of complying with legal or contractual obligations or for providing, upon request, specific services, is instead voluntary and it does neither affect the purchase of the products nor any of the connected/related services.

除了为遵守法律或合同义务或根据请求提供特定服务的目的而必须提供的信息以外的信息提供是自愿的,并且不影响产品的购买或任何有关服务。

The mandatory or voluntary nature of the data to be provided will be, if necessary, and as the case may be, indicated by means of a special character (*) placed next to the relevant information or to the data the provision of which is necessary for the purpose of providing the services and for purchasing the products on the Website. Any failure to furnish the data the provision of which is voluntary, does not entail obligations or disadvantages of whatever type.

在必要时(视情况而定),置于相关信息或为提供服务和在网站上购买产品的目的所必需的信息旁边的特殊字符(*)将表明所提供信息的强制性或自愿性。任何未能提供自愿性的信息并不导致为此承担任何类型的义务或不利影响。

6) How we share your personal data

我们如何共享您的个人信息

Your personal data may, with your consent, where required by the applicable laws, be disclosed to third parties which, acting in their capacity as Data Processors, carry out on behalf of the Joint Data Controllers specific services (including, without limitation, logistics services and IT services), companies of the same group, and other recipients of the data collected by the Joint Data Controllers, which will process the data for the sole purpose of performing the agreement of the products purchased on the Website (including the financial institutions in charge of providing remote card payment services through credit/debit cards) and only if such purpose is not in conflict with the purposes for which the data were collected and subsequently processed and, in any case, in a manner that is consistent with the law.

如果适用法律提出要求,并征得您的同意,我们可能将您的个人信息披露给以信息处理者的身份代表联合信息控制者提供特定服务(包括但不限于物流服务和 IT 服务)的第三方、同一集团旗下的公司以及联合信息控制者所收集信息的其他接收者(包括通过信用卡/借记卡提供远程卡支付服务并进行收费的金融机构),他们处理信息的唯一目的是履行有关网站上所购产品的协议,并且该等目的与收集和后期处理信息的目的不得存在冲突,此外,在任何情况下均须以符合法律规定的方式进行。

Your data may also be disclosed to the regulatory authorities, including but not limited to police officers and judicial authorities, in compliance with the law and upon their request, or in case there are good reasons to believe that such disclosure is reasonably necessary to (1) investigate, prevent or take initiatives in relation to suspected unlawful activities, or assist national supervisory authorities; (2) prepare a defence against third party claims or charges, protect the security of its own website and of the company; (3) exercise or protect the rights, property or security of the Joint Data Controllers, the Zegna Group companies, its affiliates, customers, employees and third parties.

根据法律规定以及监管机构(包括但不限于公安部门和司法机关)的要求,公司可能需要向其披露用户信息;为了下列目的,并且有充分理由认为是合理必要时,亦需予以披露:(1) 调查、预防涉嫌非法的活动或者就此采取行动,或者协助国家监管当局;(2) 对第三方索赔或指控作出抗辩,以及保护本公司及网站的安全;(3) 行使或保护联合信息控制者、杰尼亚集团各公司及其关联公司、用户、员工和第三方的权利、财产或安全。

None of the data will be communicated, transferred or otherwise disclosed to third parties other than the parties mentioned above, unless the relevant data subject has been previously informed of and has consent (if his/her consent is required by the law) to any such communication, transfer or disclosure. We will put in place appropriate security measures and/or request these third parties to have in place security measures to protect your personal information.

我们不会向除上述各方以外的第三方传送、转移或以其他方式披露任何信息,除非事先已向相关信息主体告知该等情形并征得其同意(如果法律要求征得其同意)。我们将采取适当的安全措施和/或要求该等第三方采取安全措施来保护您的个人信息。

The data will not be disseminated, and will be transferred abroad only and if adequate levels of protection and sufficient safeguards, as provided for by the law, have been guaranteed with the use of the Standard Contractual Clauses.

公司不会传播您的信息,并且只有在根据法律的规定,通过相关使用的标准合同条款保证对信息予以充分保护的情况下,才会转移至国外。

If you are resident in the People’s Republic of China (for the avoidance of doubt, for the purposes of this Online Sales Privacy Policy, this excludes Hong Kong Special Administrative Region, Macau Special Administrative Region and Taiwan): with your consent we may share, transfer or store your personal information outside of the People's Republic of China where we are satisfied that adequate levels of protection are in place to protect the integrity and security of your personal information or adequate security measures are adopted and in compliance with the applicable laws. Where required by applicable laws, we will put in place appropriate measures to ensure that all processing of your personal data in jurisdictions outside of your home jurisdiction is safeguarded by the equivalent level of data protection in your home jurisdiction.

如果您居住在中华人民共和国境内(为免生疑义,就本在线销售的隐私政策而言,不包括香港特别行政区、澳门特别行政区和台湾地区):如果我们确信已采取充分措施保护您个人信息的完整性和安全性,或者按照适用法律已采取充分的安全措施,则经您同意后,我们可能将您的个人信息分享、转移或保存至境外。如果适用法律提出要求,我们将采取适当措施,确保在您所在司法管辖区以外的其他司法管辖区处理您的任何个人信息时,均受到与您所在司法管辖区同等程度的保护。

7) Data subjects’ rights under the privacy law

信息主体根据隐私法享有的权利

You, as the data subjects, may be entitled to the below data subject rights where permitted by the applicable laws.

在适用法律允许的情况下,您作为信息主体有权享有以下权利。

The data subject shall be entitled to obtain at any time access to and a copy of personal data concerning him/her, confirmation from Zegna as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form. The data subject shall also be entitled to be informed of the source of the personal data; of the purposes and methods of the processing; of the logic applied to the processing, if the latter is carried out with the help of electronic means; of the identification data concerning the data controller and the data processors; of the entities or categories of entities to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as data processors or persons in charge of the processing.

信息主体有权随时访问其个人信息和获得副本,并要求杰尼亚确认,是否存在与其相关的个人信息,而不论该等信息是否已予记录,以及是否以可理解的形式传输该等信息。信息主体还有权了解个人信息的来源;处理的目的和方法;进行处理的逻辑(若在电子手段的辅助下进行处理);有关信息控制者和信息处理者的识别信息;可能向其传输个人信息的实体或实体类别,以及可能会知晓该等信息的信息处理者或者负责信息处理的人员。

The data subject shall also have the right to obtain the updating, rectification or, where interested therein, integration of the data, restriction of processing (including denying marketing on the basis of automated decision making, or object to important decisions based solely on automated decision making), erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed; certification to the effect that the above operations have been notified, as also related to their contents, to the entities to whom or which the data were communicated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected. The user can ask for the portability of his/her data; the user also has the right to be forgotten, to lodge a complaint with a supervisory authority as well as the right to withdraw the consent previously given.

信息主体还有权获得信息的更新、修正或(若感兴趣)集成、限制处理(包括拒绝基于自动化决策的营销,或者反对仅基于自动化决策作出重要决定)、消除、匿名化或屏蔽非法处理的信息,包括就信息的收集或后续处理的目的而言,没有必要保留的信息;已将上述操作及其内容告知获得该等信息的实体的证明,除非此项要求被证明无法执行或涉及的努力与要保护的权利相比明显不成比例。用户可以要求移植其信息;用户还拥有被遗忘、向监管机构提出投诉以及要求撤销同意的权利。

The data subject shall have in any case the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys. The right to object may be exercised also in relation to how the marketing messages are being sent.

若信息的处理目的是为了发送广告资料、直接销售或者进行市场或商业沟通调查,则在任何情况下,信息主体均有权基于合法理由,全部或部分地反对对其个人信息的处理,即使该等处理与收集的目的有关。信息主体还有权反对营销信息的发送方式。

The data subjects shall have the right to withdraw consent for processing of personal data, or cancel the account registered on the Website. Processing conducted before such withdrawal of consent will not be affected.

信息主体有权撤销对处理个人信息给予的同意,或者注销在网站注册的账户。在撤回同意之前已实施的处理不会受到影响。

The above rights may be exercised by sending the relevant request to Zegna, to the attention of the Data Protection Officer, at the following address: privacy@zegna.com.

您可以通过向杰尼亚发送相关请求(信息保护官的电子邮件地址:privacy@zegna.com)来行使上述权利。

9) Marketing

市场营销

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes, and where required by applicable laws we will obtain your prior consent to the direct marketing activities. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right to unsubscribe at any time by or by contacting us at privacy@zegna.com.

您有权要求我们不得出于营销目的处理您的个人信息。如果我们拟将您的信息用于此类目的,或者拟出于此类目的向任何第三方披露您的信息,我们将(在收集您的信息之前)向您发送通知,如果适用法律提出要求,我们将在开展直接营销活动之前征得您的同意。您可以通过勾选我们用于收集信息的表格上的某些方框来行使您的权利,阻止此类处理。您也可以随时通过 privacy@zegna.com 联系我们,以取消订阅。

10) Changes to the Online Sales Privacy Policy

在线销售的隐私政策的变更

Any changes or updates made to this Online Sales Privacy Policy will be effective immediately upon posting to the Website. We will notify you of the updates of the Online Sales Privacy Policy through emails, SMS, notifications, etc. We suggest that you periodically check the Online Sales Privacy Policy for amendments. We may also seek your consent to those changes where required by applicable laws. If you do not agree with the changes, then you should stop using the relevant services provided by the Website.

本在线销售的隐私政策的任何变更或更新将在其发布至网站后立即生效。我们将通过电子邮件、短信或通知等方式向您告知在线销售的隐私政策的更新。我们建议您定期查看在线销售的隐私政策的修订内容。如果适用法律提出要求,我们也可能就此类变更征求您的同意。如果您不同意该等变更,则应停止使用本网站提供的相关服务。